Data Security

Hbajeee Privacy Policy

Your personal information matters to us. On this page, find out how hbajeee collects your data, how it is used, and how securely it is kept.

Last updated: January 2026

This Privacy Policy applies to all services on the hbajeee platform. Continued use of the site constitutes acceptance of this policy.

1. Introduction and purpose

Hbajeee is a trusted online gaming platform built for gaming enthusiasts in Bangladesh. We believe every player's personal information is their own asset — and protecting that asset is our responsibility.

This Privacy Policy This document explains what types of data hbajeee collects, how that data is used, who it may be shared with, and what rights you have over your information. This policy covers our Terms and Conditions and Responsible Gaming Policy— together forming a complete legal framework.

This Privacy Policy applies whenever you open an account on hbajeee, play any game, make a deposit, or contact our customer support. Please read this page carefully — it applies to every interaction you have with us.

The Bengali version of this Privacy Policy is the governing document. In the event of any linguistic ambiguity, the Bengali text shall be considered final.

2. What information we collect

Hbajeee only collects information that is strictly necessary — collecting irrelevant or excessive data goes against our policy. We gather information in two main ways: directly from you, and automatically from your device.

Directly collected data:

Identity Information Full name, date of birth, nationality
Contact information Email, Mobile Number
Address Current and permanent address
Payment Information Mobile banking number
Identity Document NID / Passport Copy (KYC)
Support conversations Chat and email history

Automatically collected data:

  • IP Address & Approximate Location
  • Browser type, version, and operating system
  • Site entry and exit times, page visit history
  • Gaming session data — games played, bet amounts, win/loss history
  • Unique device identifier (Device ID)
  • Referral source — how you arrived at the site

hbajeee never collects your bank account number, full credit/debit card number, or CVV.

3. How your information is used

Your information is collected solely for specific and lawful purposes. hbajeee never uses your data for unrelated activities. The primary use cases are outlined below:

  • Account Management: To complete registration, login verification, and the KYC process.
  • Transaction processing: To process deposits and withdrawals securely.
  • Customer Service: To resolve your complaints or issues.
  • Security Assurance: To prevent fraud, scams, and money laundering.
  • Legal Obligations: To meet the requirements of tax authorities or legal bodies.
  • Service improvement: Using analytical data to improve the overall user experience.
  • Personalized Experience: To show you games and offers tailored to your preferences.
  • Contact: To send important updates, security alerts, or promotional messages (with the option to opt out).

If you do not wish to receive promotional emails or SMS, you can opt out at any time from your Account Settings.

4. Who your information is shared with

Hbajeee never sells your personal information. However, your data may be shared in the following limited circumstances:

  • Payment Service Providers: Only the minimum necessary data is shared with payment providers such as bKash, Nagad, or Rocket to process transactions.
  • Technology Partners: Cloud hosting and cybersecurity providers who are bound by strict confidentiality agreements.
  • Legal Authorities: Upon a valid court order, government directive, or lawful request from a law enforcement authority.
  • Auditors & Regulatory Bodies: With designated regulators for licensing compliance.
  • Fraud Prevention Organizations: With industry-specific organizations for the purpose of detecting fraudulent activity.

Any data shared with third parties is governed by a Data Processing Agreement (DPA) to ensure your privacy is fully protected.

5. Data protection practices

Hbajeee uses industry-leading technology and practices to protect your data. It's not just one layer of security — we protect you across multiple layers:

TLS 1.3 / SSL 256-bit Encryption Every connection to the site is encrypted, preventing third parties from accessing your data.
Encrypted Database Storage All data stored on our servers is protected with AES-256 encryption.
Two-Factor Authentication (2FA) Unauthorized access is prevented through OTP verification at account login.
Regular Security Audits Penetration testing and security reviews conducted by independent third parties.
Access Control Staff access is limited to only the information they need — enforced through Role-Based Access Control (RBAC).
Data Breach Response Plan In the event of a data breach, affected users will be notified within 72 hours.

Please note — no method of transmission over the internet is 100% secure. That's why it's equally important to keep your password strong and never share it with anyone.

6. Cookies and tracking technologies

Hbajeee uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality. We use the following types of cookies:

You can turn off non-essential cookies through your browser settings. However, some site features may not function properly as a result.

7. Your privacy rights

Hbajeee believes your data belongs to you. That's why we give you full control over your information. Your rights under international privacy law include:

Rights Description How to Apply
Right to Access The right to know what information we hold about you Submit a support request
Right to rectification Right to correct inaccurate or outdated information Account Settings or Support
Right to erasure Request to delete your data under certain conditions Written request to support
Right to Restrict Processing Request to restrict the use of your data for specific purposes Contact support
Right to Data Portability Right to receive your data in a machine-readable format Submit a support request
Right to Object Right to object to use of data for marketing or profiling purposes Account Settings

We will respond to your request within 30 days of submission.

8. Data retention periods

Hbajeee does not retain any information longer than necessary. Retention periods are determined based on the type of data:

  • Account Information: For as long as the account remains active, and up to 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Customer Service Records: 3 years from the date of last contact.
  • Log files and technical data: Up to 12 months.
  • Cookie Data: In line with the relevant cookie's duration (see Section 6).

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified from it.

9. Child protection policy

Hbajeee strictly does not provide services to anyone under the age of 18. Our Privacy Policy — we do not knowingly collect personal information from any minors.

  • Age verification is mandatory at the time of registration.
  • Additional KYC documents may be requested in cases of suspected activity.
  • If we become aware that any data belonging to a minor has been collected, it will be deleted immediately.
  • The account is permanently closed and all transactions are cancelled.

If you are aware of a minor using hbajeee, please notify our support team.

10. Changes to the privacy policy

Hbajeee reserves the right to update this Privacy Policy reserves the right to make updates. If any significant changes are made to the policy:

  • You will be notified by email or site notice at least 7 days before any changes take effect.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of the site after changes have been made will be considered acceptance of the updated policy.
  • Re-consent may be required for significant changes.

Visit this page regularly to stay up to date with the latest Privacy Policy.

11. Contact us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will respond within 30 business days:

Support hours 7 days a week, 24 hours a day
Live chat Bottom right of the site
Response Time Up to 30 business days

Our privacy team is able to respond in both Bengali and English.


Our Commitment

Why hbajeee Privacy Policy Separate

We don't just write policies — we live by them every day. Your trust is our greatest asset.

Transparent Policy in Bengali

Our policy is written in plain, straightforward language — so every user can genuinely understand what happens with their data, without having to navigate legal complexity.

Sale of Data Prohibited

Hbajeee never sells your personal information to advertisers or any third party — that is our unwavering policy.

Maximum encryption

Every piece of your information is stored with maximum security through 256-bit SSL encryption and encrypted databases.

Your Data, Your Control

Access, correct, delete, or export — all your rights over your data are preserved and easy to exercise.

Regular Third-Party Audits

Independent security experts regularly audit our systems to identify and address any vulnerabilities promptly.

Immediate Breach Notification

You will be notified directly within 72 hours of any security incident — no exceptions, no cover-ups.


Safe Gaming

Your data is safe,
Play with Confidence

Your personal information is fully protected at hbajeee. Join today under our Privacy Policy and enjoy the best online gaming experience in Bangladesh.

100% secure
Data is Never Sold
SSL Encrypted
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